Delivery
Where do you deliver?
Our delivery covers West Malaysia. We use courier services or assigned transporters to deliver your items. In some cases, our suppliers will deliver stocks directly to your house through their respective transporters.
When will I receive my items?
We offer all customers the flexibility to select their preferred date of delivery at the checkout page.
Delivery date can be arranged within 7 to 14 days after the order confirmation.
We do not deliver on weekends and public holidays.
I ordered a large piece of appliance. Is it possible to be delivered?
Sure it is. In fact, we see it as our duty to ensure all customers are entitled to the convenience of delivery service no matter the item size. All drivers are well trained in handling heavy and large appliances.
How to make additional notes for delivery?
You can indicate special instructions- eg; narrow roads leading to your delivery address, to walk up your apartments or small hallways and doors in the “Customer Comment” box at the checkout page.
What is the delivery and handling charge on orders?
We are happy to offer free delivery for ALL orders above RM150 ( West Malaysia ), Rm250 ( East Malaysia)
Please take note that we have ship to East Malaysia.
(We are not responsible for the parcel detained/confiscated by customs.)
Will I have to sign for my delivery?
Yes, you will be asked to sign a delivery form, in which you confirm that the product(s) was delivered in good condition (without defects or damage).
Can my item be delivered to an office address?
Yes, your item can be delivered to an office address.
Please ensure to enter the address under shipping address along with your full name upon checkout
Do you deliver to P.O. box addresses?
No. We do not deliver to P.O. box addresses.
Do you deliver to foreign countries?
No. We only provide delivery within West Malaysia
What should we do if the package is detained/confiscated by customs?
We are not responsible for the parcel detained/confiscated by customs, because sex toy is under prohibited items
